Frequently Asked Questions

Group Classes

Including both after-school classes and summer camps

We use the Zoom platform to connect with students from all around the world! Your Zoom link will be emailed to prior to the beginning of your course. You can email info@ivycamps.org at any time if you need any assistance.

Our Curriculum Development Specialists have decades of experience in grade-school education and summer programming. They perform very thorough research and update the curriculum every semester to reflect the latest innovations in education.

Parents are allowed to sit in on courses, but it's not required. You can trust that our expert Program Leads will keep your children active and engaged during the duration of the entire course.

Our Program Leads are current students and recent graduates of the most elite universities in the US, with most of them coming from one of the 8 Ivy League schools. See who they are here.

We offer courses starting throughout the year. We recommend looking through our courses here to see which ones you like and when they start.

Additionally, we can open up private courses at any time zone with a minimum of three students. Contact us if you wish to arrange a private course.

During the school year, we offer classes that last 10 weeks, with class meetings occurring once per week on the same day each week. Each class meeting is 90 minutes in duration.

During school breaks, we offer two-week-long programs. Each of these programs have class meetings Monday-Friday for 90 minutes each day.

Individual Tutoring

After getting connected with your tutor, you will be sent a Zoom link where your child and tutor will meet.

After each tutoring session, your tutor will send you a personalized feedback form that includes what was covered, what's next, and any additional information. You are always welcome to sit in on any Zoom session, too!

We have a team of amazing tutors and mentors from America's elite universities. We hand-match students with their tutors based on their needs and interests.

If you need to cancel a tutoring session, please do so more than 24 hours in advance. Otherwise we won't be able to refund your session.

Contact your tutor and info@ivycamps.org as soon as possible.

If you are more than 20 minutes late to your session (without having given your tutor any warning), your session will end and your tutor will log off.

Refund Policy

The fine print. We aim to be as transparent as possible. Please let us know if you have any questions.

Online & In-Person Camps and After-School Classes

Classes and camps will be billed upon registration. We have a "satisfaction guarantee". As a part of this guarantee, you may receive a pro-rated refund on all of your remaining class meetings if:
- You decide our classes are not for you after your initial class meeting and notify us by emailing info@ivycamps.org within 24 hours of your first class meeting. (For example, if you are enrolled in a 10 day class and after the first day you would not like to continue, Ivy Camps will refund the remaining 9 days as long as we are notified in writing within 24 hours)

Sick days or missed days for any reason will not be rescheduled, refunded, or credited. In order to receive a refund, and take advantage of our money-back guarantee, your student must attend their full class meeting. 

All satisfaction guarantee requests must be made in writing.

1-1 Tutoring/Mentorship

All tutoring sessions will be billed upon registration. 

Each session will be 60 minutes in duration. If the student chooses not to use all 60 minutes, the session will not be prorated and no partial credit will be issued.

Tutoring sessions are all scheduled in accordance with the availability of both the tutor and the parent/student. As such, there is no refund for tutoring if your student:

Misses a tutoring session without prior notice

Notifies their instructor of their absence or tardiness less than 24 hours ahead of the tutoring session.

If a change is made with at least 24 hours' notice, a tutor can schedule a makeup session with the student without additional charge.

We have a "satisfaction or your money-back guarantee". As a part of this guarantee, you may receive a full refund on all of your remaining tutoring sessions if: 
- You decide that tutoring is not for you after your initial tutoring session and notify us by emailing info@ivycamps.org within 24 hours of your first session.
- You are ever dissatisfied with a given session and Ivy Camps are unable to rectify the situation – Ivy Camps will refund that individual session

Refer-a-friend

Please view our refer-a-friend page for more details.